My husband and I moved to UK several months ago and shipped our goods with Prisma Cargo. Initially, we were dismayed that over 20 companies contacted us after we submitted the information online, but slowly, each of them dropped off as we maintained contact with our rep at Prisma who was helpful and informative. We finally narrowed it down to 3 companies, but it was their A+ customer service that finally convinced me. The packers did an excellent job and we were relieved when they were finally gone. While our shipment was in transit, the documentation department gave us the estimated arrival date of our container along with the contact info of the company that would be delivering our goods. The people at the delivery in the UK contacted us before the container actually arrived and being prudent; I made sure everything was in place to avoid any complications. I’m sure I bothered them after a while, but I’ve never moved overseas before and was scared at some of the horror stories I had read about all moving companies in general. Thank goodness Prisma Cargo Solutions had coordinated some great companies to take care of us and looking back on the positive experience, we plan on using them to ship back to the US once my contract is over. Well done.
Posted by Sophia Bullock on 03/06/2013 03:43:54 PM
Details
Quote or Order ID:
69842
Mover Cost:
$6634.00
Origin:
New York
Pickup:
On Time
Destination:
New York
Delivery:
On Time
Items Stolen:
No
Damaged:
No
Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:
Alen
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